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How to troubleshoot failed form submissions (403/429/500)

If your form submissions aren’t showing up, start here. This guide covers the most common HTTP status codes and what to check in each case.

Quick checklist

  • Confirm you’re submitting to the correct endpoint: /api/f/<form_id>.
  • Confirm the form is Active in the dashboard.
  • If using HTML form posts: expect a 303 redirect on success.
  • If using AJAX/JSON: expect a JSON response and handle success in your UI (no automatic redirect).
  • Make sure your page’s domain matches the form’s allowed origin.

403 errors

“Origin not allowed”

Your site’s Origin header didn’t match the form’s allowed origin. Common causes:

  • Mismatch between www and non-www.
  • HTTP vs HTTPS mismatch.
  • Localhost / preview domain not matching production origin.

See allowed origin guide.

“This form is no longer accepting submissions”

The form endpoint is inactive. Reactivate it in the dashboard, or use a different endpoint.

429 errors

Rate limiting (“Too many submissions”)

Submissions can be throttled if the same visitor (IP) posts too quickly. Wait a bit and retry.

If you have a bug causing repeated submits (double click, retry loop), fix that client-side first.

Monthly limit reached

Your form has a monthly submission cap. If you hit it, new submissions are rejected until the month resets or your plan limit increases.

400-ish validation errors

  • CAPTCHA errors: if you enabled Turnstile/reCAPTCHA/hCaptcha, the visitor must include the provider token field with the submission.
  • Schema / required fields: if you set validation rules (Pro), the submission must include required fields and match constraints.
  • Body size limits: very large payloads (especially file uploads) can be rejected. If you’re uploading files, ensure Pro file uploads are enabled and you’re usingmultipart/form-data.

500 errors

A 500 indicates a server-side failure while processing the submission. Try again once. If it consistently fails, collect:

  • Approximate timestamp
  • Endpoint URL
  • Submission method (HTML vs JSON)
  • Whether file uploads / CAPTCHA / validation are enabled

Then contact support with those details.